Privacy Policy
Effective Date: May 7, 2026
Bo.AI (“Bo.AI,” “we,” “our,” or “us”) is a brand operated by Ascend Impact LLC, located in Fort Worth, Texas, United States.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, communicate with our AI systems, or interact with our business.
By using Bo.AI or visiting https://meetbo.ai, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information You Provide
When you interact with Bo.AI, we may collect:
Name
Email address
Phone number
Appointment information
Business information
Messages and conversations
Customer support inquiries
Payment-related information (processed through third-party providers)
Automatically Collected Information
We may automatically collect:
IP address
Browser type
Device information
Website activity
Cookies and tracking data
Analytics information
AI Conversation Data
Bo.AI may collect and store conversations, responses, and interactions with our AI systems in order to:
Provide AI-powered services
Improve automation performance
Improve service quality and reliability
Support customer communication workflows
Improve user experience
Monitor system quality and reliability
2. How We Use Your Information
We use information we collect to:
Provide AI automation services
Respond to inquiries
Schedule appointments
Automate customer communication
Improve our services and systems
Analyze website performance
Provide customer support
Send service-related communications
Prevent fraud or abuse
Maintain security and reliability
We may also use aggregated or anonymized data for internal analytics and improvement purposes.
3. AI Automation & Automated Decision-Making
Bo.AI uses artificial intelligence and automated systems to help businesses communicate with leads, customers, and website visitors.
These systems may:
Respond to conversations automatically
Summarize conversations
Route or prioritize inquiries
Schedule appointments
Assist with lead qualification
Improve future responses and workflows
While automated systems may assist with communication and business operations, users may request human assistance at any time.
4. Third-Party Services
We may use trusted third-party providers to operate our services, including but not limited to:
OpenAI
Anthropic (Claude)
xAI (Grok)
GoHighLevel
Twilio
Stripe
Calendly
Google Analytics
Meta Pixel
Microsoft Azure
Zapier
Proton Mail
Porkbun
Canva
These third parties may process information on our behalf in accordance with their own privacy policies and security practices.
Third-party providers may change over time as our services evolve.
5. Cookies & Analytics
Bo.AI uses cookies, analytics tools, and similar technologies to:
Improve website functionality
Understand visitor behavior
Analyze traffic and performance
Improve marketing efforts
Personalize user experience
We may use tools such as:
Google Analytics
Meta Pixel
Website tracking technologies
You can adjust cookie settings through your browser preferences.
6. Data Retention
We retain data, including conversation history and account-related information, for as long as necessary to provide our services or until account deletion is requested.
Some information may be retained longer where required by law, security needs, dispute resolution, or legitimate business purposes.
7. Data Security
We take reasonable steps to protect your information using:
Encrypted systems
Secure cloud hosting
Authentication protections
Restricted access controls
Industry-standard security practices
While we use reasonable safeguards to protect information, no method of electronic transmission or storage is completely secure.
8. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Request a copy of your information
Opt out of marketing communications
Restrict or object to certain processing activities
To exercise these rights, contact us at:
9. GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including:
Right of access
Right to rectification
Right to erasure
Right to data portability
Right to object to processing
Right to withdraw consent
You also have the right to file a complaint with your local data protection authority.
10. California Privacy Rights (CCPA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information is collected
The right to request deletion of personal information
The right to opt out of certain data sharing practices
The right to non-discrimination for exercising your rights
Bo.AI does not sell personal information to third parties.
11. International Data Transfers
Bo.AI primarily operates within the United States. Some third-party providers may process or store data in other jurisdictions as part of their infrastructure and services.
12. Children’s Privacy
Bo.AI is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will take reasonable steps to remove it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
14. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy, please contact:
Ascend Impact LLC
Fort Worth, Texas, USA
Website: https://meetbo.ai
Email: [email protected]