Privacy Policy

Effective Date: May 7, 2026

Bo.AI (“Bo.AI,” “we,” “our,” or “us”) is a brand operated by Ascend Impact LLC DBA Bo.AI, located in Fort Worth, Texas, United States.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, use our services, communicate with our AI systems, submit a form, book a demo, receive text messages, or otherwise interact with our business.

By using Bo.AI, visiting https://meetbo.ai, submitting information through our website, or communicating with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use our website, and information generated through interactions with our AI systems or communication tools.

Information You Provide

When you interact with Bo.AI, we may collect:

Name

Email address

Phone number

Business name

Business type

Appointment or demo request information

Messages, conversations, and inquiries

Customer support requests

Payment-related information, when applicable

Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Website activity

Pages visited

Referral source

Cookies and tracking data

Analytics information

AI Conversation Data

Bo.AI may collect and store conversations, responses, call details, chat messages, form submissions, and interactions with our AI systems in order to:

Provide AI-powered services

Respond to inquiries

Support customer communication workflows

Improve automation performance

Improve service quality and reliability

Monitor system performance

Troubleshoot issues

Improve user experience

2. How We Use Your Information

We may use the information we collect to:

Provide AI automation services

Respond to inquiries

Schedule demos, appointments, or follow-ups

Communicate with you about your request

Send appointment reminders and service-related updates

Provide customer support

Operate and improve our website

Operate and improve our AI systems

Automate customer communication workflows

Analyze website performance

Prevent fraud, abuse, or unauthorized activity

Maintain security and reliability

Comply with legal, regulatory, or business obligations

We may also use aggregated or anonymized information for internal analytics, service improvement, and business planning.

3. SMS/Text Messaging Communications

If you provide your phone number to Ascend Impact LLC DBA Bo.AI, we may use it to send text messages related to your inquiry, demo request, appointment, customer support request, service updates, or other communications related to services you requested.

By providing your phone number and consenting to receive text messages, you agree that Bo.AI may send you SMS messages related to your inquiry or relationship with our business.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP.

For help, you can reply HELP or contact us at [email protected].

Consent to receive text messages is not a condition of purchase.

4. SMS Privacy and Mobile Information Sharing

Ascend Impact LLC DBA Bo.AI respects your privacy.

We do not sell, rent, or share mobile phone numbers, SMS consent, or text messaging opt-in information with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent are not shared with third parties.

We may share information with trusted service providers only when necessary to operate our services, such as messaging delivery, customer support, appointment scheduling, website hosting, payment processing, analytics, security, or technical support.

These service providers are only permitted to use information as needed to provide services on our behalf and are not permitted to use mobile information or SMS consent for their own marketing or promotional purposes.

5. AI Automation and Automated Systems

Bo.AI uses artificial intelligence and automated systems to help businesses communicate with leads, customers, website visitors, and callers.

These systems may:

Respond to conversations automatically

Answer common questions

Collect customer information

Take messages

Summarize conversations

Route or prioritize inquiries

Assist with lead qualification

Schedule appointments or demo calls

Improve future workflows and responses

While automated systems may assist with communication and business operations, users may request human assistance at any time.

6. How We Share Information

We may share information only as needed to operate, provide, and improve our services.

We may share limited information with:

Service providers who help us operate our website, messaging systems, AI systems, scheduling tools, payment tools, analytics, hosting, security, or customer support

Business partners or contractors who assist in providing services requested by you

Legal, regulatory, or government authorities if required by law

Parties involved in a business transfer, such as a merger, acquisition, or sale of assets, if applicable

We do not sell personal information.

We do not share mobile information, phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes.

7. Third-Party Services

We may use trusted third-party services to operate and support Bo.AI. These may include, but are not limited to, providers for:

AI systems

Website hosting

CRM and automation tools

SMS and phone communication

Email communication

Appointment scheduling

Payment processing

Analytics

Advertising measurement

Cloud infrastructure

Security

Customer support

Examples of services we may use include OpenAI, Anthropic, GoHighLevel, Twilio, Stripe, Calendly, Google Analytics, Meta Pixel, Microsoft Azure, Zapier, Proton Mail, Porkbun, and Canva.

Third-party providers may process information on our behalf in accordance with their own privacy policies, security practices, and contractual obligations.

Third-party providers may change over time as our services evolve.

8. Cookies and Analytics

Bo.AI may use cookies, pixels, analytics tools, and similar technologies to:

Improve website functionality

Understand visitor behavior

Analyze traffic and performance

Improve marketing efforts

Measure advertising performance

Personalize user experience

These tools may collect information such as browser type, device type, pages visited, time spent on pages, referral sources, and other website activity.

You can adjust cookie settings through your browser preferences. Disabling cookies may affect certain website features.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, operate our business, comply with legal obligations, resolve disputes, improve our systems, and maintain security.

Conversation history, account-related information, appointment information, and communication records may be retained for business, security, legal, or service-quality purposes.

When information is no longer needed, we may delete, anonymize, or securely store it in accordance with our retention practices.

10. Data Security

We take reasonable steps to protect your information using administrative, technical, and organizational safeguards.

These may include:

Secure systems

Access controls

Authentication protections

Cloud security practices

Limited access to personal information

Monitoring for reliability and security

Reasonable data protection procedures

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

11. Your Privacy Choices

Depending on your location and the nature of your interaction with us, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Request a copy of your information

Opt out of marketing communications

Opt out of SMS messages

Restrict or object to certain processing activities

To exercise privacy rights, contact us at:

[email protected]

To opt out of SMS messages, reply STOP to any text message from us.

For SMS help, reply HELP.

12. Email Communications

If you provide your email address, we may use it to respond to your inquiry, send service-related communications, provide appointment or demo information, and follow up regarding requested services.

You may opt out of promotional emails by following the unsubscribe instructions in the email or contacting us at [email protected].

13. California Privacy Rights

If you are a California resident, you may have rights under California privacy laws, including the right to:

Know what personal information is collected

Request access to your personal information

Request deletion of your personal information

Correct inaccurate personal information

Opt out of certain sharing practices

Not be discriminated against for exercising privacy rights

Bo.AI does not sell personal information.

Bo.AI does not share mobile information, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes.

14. GDPR Rights for European Users

If you are located in the European Economic Area, United Kingdom, or another region with similar privacy laws, you may have additional rights, including:

Right of access

Right to rectification

Right to erasure

Right to data portability

Right to object to processing

Right to restrict processing

Right to withdraw consent

You may also have the right to file a complaint with your local data protection authority.

To exercise these rights, contact us at [email protected].

15. International Data Transfers

Bo.AI primarily operates within the United States.

Some third-party service providers may process, store, or transfer data in other jurisdictions as part of their infrastructure and services.

By using our services or submitting information to us, you understand that your information may be processed in the United States or other locations where our service providers operate.

16. Children’s Privacy

Bo.AI is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.

17. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update this policy, we will revise the “Last Updated” date at the top of this page.

Continued use of our website or services after updates are posted means you accept the revised Privacy Policy.

19. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Ascend Impact LLC DBA Bo.AI

Fort Worth, Texas, United States

Website: https://meetbo.ai

Email: [email protected]