Terms & Conditions of Service

Effective Date: May 7, 2026

Welcome to Bo.AI.

These Terms & Conditions of Service (“Terms”) govern your use of the Bo.AI website, services, software, automations, AI systems, messaging services, and related offerings provided by Ascend Impact LLC DBA Bo.AI (“Bo.AI,” “Company,” “we,” “our,” or “us”).

Bo.AI is a brand operated by Ascend Impact LLC, located in Fort Worth, Texas, United States.

By accessing or using https://meetbo.ai, submitting information through our website, communicating with us, receiving text messages from us, or using any Bo.AI services, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use Bo.AI.

Bo.AI services are intended for businesses, professionals, and lawful commercial use.

By using our services, you represent that:

You are legally authorized to use the services

You will provide accurate information

You will comply with all applicable laws and regulations

You will not use Bo.AI for unlawful, fraudulent, deceptive, or abusive purposes

2. Services Provided

Bo.AI provides AI-powered business automation services, which may include:

AI receptionist services

AI voice and chat systems

AI lead follow-up

AI appointment booking

AI customer communication

Missed-call follow-up

CRM and workflow automation

AI-generated responses and summaries

Business automation consulting

Custom AI systems and integrations

Website chatbot support

SMS, phone, and email communication support

Services may evolve, change, or expand over time.

3. SMS/Text Messaging Terms

By providing your phone number to Ascend Impact LLC DBA Bo.AI and consenting to receive text messages, you agree that we may send SMS/text messages related to your inquiry, demo request, appointment, customer support request, service updates, account notifications, or other communications related to services you requested.

Program Name: Bo.AI

Program Description: Bo.AI may send text messages to respond to inquiries, confirm demo requests, provide appointment reminders, follow up on service requests, provide customer support, and share service-related updates.

Message frequency may vary depending on your interaction with us.

Message and data rates may apply.

You can opt out at any time by replying STOP.

For help, reply HELP or contact us at [email protected].

Consent to receive text messages is not a condition of purchase.

Carriers are not liable for delayed or undelivered messages.

Bo.AI does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent will not be shared with third parties.

We may share information with service providers only as necessary to operate our services, such as messaging delivery, customer support, appointment scheduling, technical support, hosting, analytics, or security. These providers are not permitted to use mobile information or SMS consent for their own marketing or promotional purposes.

4. SMS Opt-In and Opt-Out

You may opt in to receive text messages from Bo.AI by submitting a form, booking a demo, requesting information, communicating with our AI systems, or otherwise providing consent through an approved opt-in method.

When collecting phone numbers for SMS communication, Bo.AI uses consent language that explains the purpose of messaging, message frequency, possible message and data rates, opt-out instructions, help instructions, and links to our Privacy Policy and Terms & Conditions.

You may opt out of receiving SMS messages at any time by replying STOP.

After you reply STOP, we may send a final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

For help, reply HELP or contact us at [email protected].

5. Client Messaging Responsibilities

Clients using Bo.AI services for SMS, phone calls, email, missed-call text-back, lead follow-up, appointment reminders, or automated customer communication are responsible for ensuring that they have proper consent from their own customers, leads, website visitors, or contacts.

Clients agree to comply with all applicable communication laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA guidelines, carrier requirements, A2P 10DLC requirements, privacy laws, and any other applicable rules governing customer communication.

Clients may not use Bo.AI services to send spam, unauthorized marketing, deceptive messages, unlawful messages, or communications to people who have not properly consented.

6. AI System Disclaimer

Bo.AI uses artificial intelligence and automated systems to assist businesses.

AI-generated responses, summaries, recommendations, and automations may occasionally contain inaccuracies, incomplete information, unexpected behavior, or errors.

You understand and agree that:

AI systems are assistive tools only

AI outputs are not guaranteed to be accurate or error-free

AI systems may misunderstand user intent or context

You are responsible for reviewing and monitoring AI-generated content and automations

You are responsible for ensuring that your business information, policies, offers, pricing, and instructions are accurate

Bo.AI is not responsible for decisions made based on AI-generated outputs

Bo.AI does not provide medical, legal, financial, or other regulated professional advice

7. Acceptable Use

You agree not to use Bo.AI to:

Violate laws or regulations

Send spam or unauthorized communications

Send messages without proper consent

Harass, abuse, threaten, or deceive others

Engage in fraud or unlawful marketing

Impersonate another person or business

Distribute malicious software or harmful code

Infringe intellectual property rights

Reverse engineer, exploit, or interfere with Bo.AI systems

Use AI systems for discriminatory or unlawful decision-making

Upload or transmit unlawful, harmful, deceptive, or abusive content

Use services in ways that could damage, disrupt, or overload systems

Bo.AI may suspend or terminate services if we believe your use creates legal, compliance, security, deliverability, or reputational risk.

8. Accounts and Access

You may be required to provide information to access certain services.

You are responsible for:

Maintaining the confidentiality of account credentials

All activities occurring under your account

Providing accurate business and contact information

Ensuring authorized use of connected systems and data

Promptly notifying Bo.AI of unauthorized access or security concerns

Bo.AI may suspend or terminate access if misuse, abuse, legal risk, security concerns, payment issues, or violations of these Terms are identified.

9. Payments and Billing

Pricing may vary depending on services, setup requirements, usage, subscriptions, custom agreements, or performance-based arrangements.

By purchasing services, you agree to:

Pay all applicable fees

Provide accurate billing information

Authorize payment processing through approved providers

Pay any recurring subscription, setup, usage, or service fees agreed to in writing

Unless otherwise stated in writing:

Payments are non-refundable

Bo.AI may change pricing or service structures at any time

Trial offers or demos may be modified or discontinued without notice

Late or failed payments may result in suspension or termination of services

10. Intellectual Property

Bo.AI Property

All Bo.AI systems, software, workflows, prompts, automations, branding, website content, designs, strategies, documents, templates, processes, and proprietary technology remain the property of Ascend Impact LLC unless otherwise agreed in writing.

You may not copy, resell, reverse engineer, reproduce, redistribute, exploit, or use Bo.AI intellectual property without written permission.

Client Content

Clients retain ownership of their own business data, customer information, uploaded materials, and lawful content submitted to Bo.AI.

You grant Bo.AI a limited right to process and use submitted content solely for providing services, automation functionality, support, analytics, troubleshooting, and system improvement.

AI Outputs

Subject to applicable law and third-party provider limitations, clients may use AI-generated outputs created for their business operations.

Bo.AI does not guarantee exclusivity, originality, or ownership enforceability of AI-generated content.

11. Third-Party Services

Bo.AI may integrate with or rely on third-party providers, including but not limited to:

OpenAI

Anthropic

GoHighLevel

Twilio

Stripe

Calendly

Microsoft Azure

Google Analytics

Meta Pixel

Zapier

Proton Mail

Porkbun

Canva

Other software, hosting, communication, analytics, or automation providers

Bo.AI is not responsible for outages, actions, errors, policies, fees, data practices, security practices, or service interruptions caused by third-party providers.

Third-party providers may change over time as our services evolve.

12. Service Availability

While Bo.AI aims to provide reliable services, we do not guarantee:

Uninterrupted availability

Error-free operation

Continuous uptime

Message delivery

Appointment booking results

Lead conversion results

Revenue outcomes

Business performance improvements

AI accuracy in all situations

Services may be modified, interrupted, suspended, or discontinued at any time.

13. Privacy

Your use of Bo.AI is also governed by our Privacy Policy.

Please review our Privacy Policy available on our website for information about how we collect, use, disclose, store, and protect information.

Our Privacy Policy also explains how we handle SMS/text messaging data, mobile phone numbers, and opt-in consent.

Bo.AI does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes.

14. Confidentiality

During the course of providing services, Bo.AI may access business information, customer communication data, workflow details, or other information related to your business.

Bo.AI will use reasonable efforts to protect confidential business information and will use such information only as needed to provide, support, improve, or troubleshoot services, unless otherwise required by law.

15. Limitation of Liability

To the maximum extent permitted by law, Ascend Impact LLC DBA Bo.AI shall not be liable for:

Lost profits

Lost revenue

Lost business opportunities

Data loss

Business interruption

Indirect or consequential damages

AI-generated errors or inaccuracies

Customer communication outcomes

Missed leads or missed appointments

Message delivery failures

Third-party service failures

Compliance violations caused by client-provided data, instructions, or messaging practices

Bo.AI’s total liability for any claim related to the services shall not exceed the amount paid by the client to Bo.AI during the three (3) months preceding the claim.

16. Indemnification

You agree to defend, indemnify, and hold harmless Ascend Impact LLC DBA Bo.AI, its affiliates, contractors, service providers, and employees from any claims, liabilities, damages, losses, or expenses arising from:

Your use of the services

Violation of these Terms

Violation of laws or regulations

Improper use of AI systems

Improper customer communication practices

Unauthorized messaging

Lack of required customer consent

Unauthorized data use

Content, instructions, or information you provide to Bo.AI

17. Termination

Bo.AI may suspend or terminate access to services at any time for reasons including:

Nonpayment

Abuse or misuse

Security concerns

Legal or compliance risks

Messaging compliance concerns

Third-party platform restrictions

Violations of these Terms

Use that may harm Bo.AI’s reputation, systems, clients, or service providers

You may stop using the services at any time.

Termination does not eliminate outstanding payment obligations or legal responsibilities accrued before termination.

18. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Texas, United States, without regard to conflict of law principles.

Any disputes arising under these Terms shall first attempt to be resolved informally.

If unresolved, disputes shall be handled in the appropriate courts located in Texas unless otherwise required by applicable law.

19. Changes to These Terms

Bo.AI may update or modify these Terms at any time.

Updated Terms will be posted on this page with a revised effective date.

Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

If you have questions regarding these Terms, SMS messaging, opt-out requests, help requests, or our services, please contact:

Ascend Impact LLC DBA Bo.AI

Fort Worth, Texas, United States

Website: https://meetbo.ai

Email: [email protected]